"We failed to remember the name of the young man who was in charge of recently repairing our roof at 536 Elizabeth Dr in Webster Groves. However, we were sufficiently impressed with the manner in which he conducted himself that we wanted to pass along our satisfaction. He was very articulate and pleasant in all his communication with us. He explained specifically what they were doing and why. He patiently and fully answered any of our questions without ever being condescending or making us feel that our questions were dumb or that he was being inconvenienced. For that matter, Mike Coropassi, who did the initial inspection and estimate, was also quite clear and business-like in his assessment and diagnosis of the problem. Finally, the repair job seems to have withstood the first heavy rain in good order."